KYODO CLEANTECH (THAILAND) CO., LTD. (hereinafter referred to as “the Company”) respects our customers’ privacy and is committed to protecting personal information based on the following basic policy, so that customers can use our services with peace of mind.
Basic Policy on the Protection of Personal Information
- When acquiring, using, providing, or outsourcing personal information, we will limit it to the extent necessary for fair business activities, clearly indicate the purpose to the customer in advance, and obtain the customer’s consent.
- We will keep personal information in our possession accurate and up-to-date, and take reasonable safety measures to prevent unauthorized access, loss, destruction, alteration, or leakage, as well as take necessary corrective actions.
- We will comply with laws and regulations, as well as other norms, related to the protection of personal information.
- All employees will recognize the importance of personal information protection and strive to provide education and awareness so they can manage and handle it appropriately.
- We will ensure that all employees comply with our initiatives for personal information protection, and we will regularly review, improve, and enhance these initiatives.
- We will disclose personal information upon customer request and will respond appropriately to inquiries or requests for correction, deletion, or suspension of use.
- Inquiries regarding the above basic policy, as well as requests for disclosure, correction, deletion, or suspension of use of personal information, will be handled at the following contact point.
Handling of Personal Information
- Responding to various inquiries and after-sales service
- Analysis and statistics related to our business activities and market research
- Communication with job applicants and handling recruitment selection
Disclosure or Provision of Personal Information
- When the customer has given consent
- When outsourcing to an external contractor for the purposes described in “Purposes of Use of Personal Information” above
- When requested to submit information by judicial, administrative, or similar authorities based on legal provisions